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(803) 998-2336 Rock Hill, SC - (803) 753-4345 Columbia, SC
Rock Hill, SC(803) 998-2336 Columbia, SC(803) 753-4345


Tuesday, March 13, 2018

Palmetto Outdoor Solutions now a Master Elite Roofing Contractor

Palmetto Outdoor Solutions has a long-standing history of quality workmanship and that has earned an esteemed reputation in the local community. The company has now added to that reputation by
earning the distinction of GAF Factory-Certified Master Elite® Roofing Company. This is a highly-coveted title only given out to top roofers. In fact, as little as three percent of roofing contractors throughout the US and Canada can certify due to GAF’s strict requirements.

In this article, we review the steps Palmetto Outdoor Solutions had to take to achieve Master Elite® status and how the program works. This will also include the benefits it provides a roofing company as well as its customers.

GAF is a well-known name in the roofing industry and created a way of guaranteeing high quality workmanship and long-lasting roof installation. GAF introduced three levels of authorizations for roofers, with Master Elite being the highest.

The first step is to become an authorized installer. In order to do this, a contractor must be licensed by their state for roofing and show a valid insurance policy then begin working on either residential or commercial roofing projects. Authorized roofing contractors are not able to offer any GAF benefits. However, once an authorized roofing company establishes a consistent record of success, GAF may extend an invitation to become a certified installer.

With the certified authorization, roofing companies can offer extended warranties on the materials that are used. This allows them to utilize only a small portion of GAF’s offerings. The next step is to become a Master Elite installer, although roofers must have at least five years of top-level service as a certified installer.

The roofing jobs done by certified installers are examined by GAF specialists as they actually go to those sites to conduct proper evaluations. During those evaluations, roofing contractors must earn a 95% or better customer satisfaction rate. That rating must also remain at 95% or better for five years before even being considered for Master Elite Status.

Once Master Elite Status is achieved, the customer perks really start rolling in. Master Elite contractors are the only roofing companies permitted to sell GAF’s Golden Pledge Warrantee, which is good for up to 20 years. This warranty covers shingle replacement as well as workmanship. If a problem arises within 20 years and it is through some type of worker error, GAF will send someone out to fix it for free. This is essentially a type of insurance policy and a great way homeowners can protect their investment.

The Golden Pledge warranty is also considered to be elite and perceived as the best asphalt shingle warrantee available to the public. And only the best roofers are able to offer this warranty.

Palmetto Outdoor Solutions roofing team at work

For close to 10 years, Palmetto Outdoor Solutions has provided premium residential and commercial roof replacement and repair services in Rock Hill SC, Charlotte NC, and the surrounding areas. With their commitment to quality, safety, and customer satisfaction, Palmetto Outdoor Solutions SC is the Factory-certified Master Elite® contractors you should trust to work on your roof.

Contact us today if you have questions about the special GAF warranty options we now offer.